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Service agreement

Ensuring you get the best of out us

Our agreement

The Franklin Service Agreement has been developed to ensure you get the very best out of your installation.

Whilst your installation carries a ten year guarantee, this is subject to reasonable care and maintenance*, and does not always include the cost of labour.

For a small annual fee, we will visit you once a year to carry-out a full maintenance service, making any necessary adjustments that may be required at no extra cost. Should anything be found to be faulty that is not covered by the guarantee, we will advise you of any additional costs before the work is carried out.

In addition to the annual service, you will benefit from the following services:

- Free call-out
- 24 hour call-out on leaks
- Same-day call-out on locks
- Priority call-out following break-in
- Annual service
- Free minor adjustments
- Free guarantee transfer
- Discount on future installations
- Discount on conservatory roof cleaning
- Discount on frame cleaning
- Discount on alarm systems
- Free tips and advice
- Free care kit